Refund Policy

All Template Gala designs are protected by intellectual property laws and are for personal use only. You may not reproduce, resell, or distribute our products without prior written consent. Any unauthorized use of our materials is strictly prohibited and may result in legal action.

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Template Gala reserves the right to update or modify this disclaimer and our policies at any time without prior notice. It is your responsibility to review this information periodically to ensure compliance.

For questions or concerns, please contact us. By using our services, you acknowledge that you have read, understood, and agreed to this disclaimer.

As all of our wall art products are custom-made to your specifications, we are unable to offer refunds for change-of-mind purchases. However, if your order arrives damaged, defective, or incorrect, we will gladly work to resolve the issue. To qualify for a replacement or refund, please contact us within 14 days of receiving your order, providing proof of the issue (e.g., photos of the damage).

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All digital products are non-refundable once they have been downloaded or delivered, as they are intangible and instantly accessible. If you experience any issues with a digital file (e.g., file corruption or delivery issues), please contact us, and we will ensure you receive a corrected version promptly.

If you believe you are eligible for a refund or replacement, please reach out to us at info@templategala.com within 14 days of receiving your product. Be sure to include your order number and a description of the issue. Our team will review your request and provide a resolution as quickly as possible.

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